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FAQ

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Can I visit your studio?
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​Of course!  Send me an email of when you would like to come by, and I’ll let you know my address.  I live on the west side of town in Hood River, Oregon, USA

When will my order ship?
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​I ship orders ASAP.  I use USPS and you should receive tracking info as soon as the order is filled.  I ship within 3-5 business days and even sooner if all the items are in stock.
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​How do I wash the dishtowel?
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This dye is heat-bonded to the fabric, so you don’t need chemicals like vinegar to act as mordant.  I wash each towel once in cold water and once in hot to remove extra dye.  I don’t recommend bleach because it could remove some of the dye and it seems to make cotton yellow. If you have any other care questions, please email.  crispandtart@gmail.com

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How do I send a gift?
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Please specify in the “Order Notes” box that this is a gift and provide me with the ship to address.  If you would like to leave a gift note you may also do that in the Order Notes. 

​I send out all my orders wrapped in baker’s twine with a paper button, then lupine tissue wrap.  For gifts, I don’t include the order slip.  If you would like to include a message, please make sure you do so in the special instructions box.